COVID-19 POLICY UPDATE
Effective November 25th, 2020
Dear Valued Clients of South End Veterinary Hospital,
Due to the increased number of cases of COVID-19 in Winnipeg, as well as the Red Zone in effect, we have made some changes to protect both our clients and staff. Effective immediately, we have returned to a locked door policy. Please see the following changes listed below:
• Effective November 28, 2020, we will be closed on Saturdays. Our regular weekday business hours will stay the same. Monday to Friday from 8:00 am to 6:30 pm.
• Food and prescription pick-ups will be contactless. Please call ahead to pre-pay over the phone with a credit card and schedule a pick-up time. Debit payments can be arranged upon arrival if needed. We are still encouraging clients to avoid using cash if possible.
• When you arrive for your pick-up, please call the clinic and we will put your items in a no-contact bin just inside the front entrance.
• If you have an appointment booked, call upon your arrival and please stay in your vehicle. A staff member will direct you and your pet into an exam room when ready. We are continuing to allow only one owner to be present in the exam room wearing a mask.
• Contactless appointments can be accommodated if needed. Please let us know if this is something you require at the time of booking.
• If you are experiencing any symptoms related to COVID-19 or have travelled in the last 14 days, please make sure to arrange for someone else to bring your pet in for their appointment.
These policies will be in effect as long as Winnipeg is in the ‘Red Zone’. Please give us a call if you have any further questions.
Stay safe and take care,
The Staff at the South End Veterinary Hospital
Due to the increased number of cases of COVID-19 in Winnipeg, as well as the Red Zone in effect, we have made some changes to protect both our clients and staff. Effective immediately, we have returned to a locked door policy. Please see the following changes listed below:
• Effective November 28, 2020, we will be closed on Saturdays. Our regular weekday business hours will stay the same. Monday to Friday from 8:00 am to 6:30 pm.
• Food and prescription pick-ups will be contactless. Please call ahead to pre-pay over the phone with a credit card and schedule a pick-up time. Debit payments can be arranged upon arrival if needed. We are still encouraging clients to avoid using cash if possible.
• When you arrive for your pick-up, please call the clinic and we will put your items in a no-contact bin just inside the front entrance.
• If you have an appointment booked, call upon your arrival and please stay in your vehicle. A staff member will direct you and your pet into an exam room when ready. We are continuing to allow only one owner to be present in the exam room wearing a mask.
• Contactless appointments can be accommodated if needed. Please let us know if this is something you require at the time of booking.
• If you are experiencing any symptoms related to COVID-19 or have travelled in the last 14 days, please make sure to arrange for someone else to bring your pet in for their appointment.
These policies will be in effect as long as Winnipeg is in the ‘Red Zone’. Please give us a call if you have any further questions.
Stay safe and take care,
The Staff at the South End Veterinary Hospital
South End Veterinary Hospital
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South End Veterinary Hospital is a fully equipped hospital caring for dogs and cats. We believe that proactive wellness care can help our pets live a healthy life. Our animal hospital offers a range of wellness services including annual exams, vaccinations, microchip pet identification, nutritional counselling, and spay or neuter operations. |
